Customer Service Help Desk

Join Autoship (Monthly or Bi-Monthly) and Save

Easy to Join and Easy to Cancel

For convenient monthly or bi-monthly (every other month) automatic shipments, and to receive our lower 3+ pricing (without having to order 3 or more), you may join today at no cost. When you place your order today, select the type of AutoShipment you desire at the bottom of the page. Then, we'll automatically ship your selection on the 17th of the following month (if you selected “monthly”; or your designated month if you selected “bimonthly1” or “bimonthly2”). For new customers, please note that our AutoShip member pricing applies to your next order.

Do you want to place an additional order or early in the month?

No problem! If you order at any time before the 17th of each month, it will override your scheduled order and you will still receive the savings and benefits of AutoShip. Note: we will not ship more than once in a calendar month unless you state otherwise.

If you have a special need, please let us know, we are glad to assist you.

How To Cancel from AutoShip

On or before the 16th of the month, contact us by email, phone or fax to notify us of your desire to cancel from AutoShip.

As a courtesy, we will notify you by email (using the email address you provided) before shipping your order. Autoship orders are shipped on the 17th of the month. So, please be certain to cancel your order BEFORE it ships, because if you cancel afterwards you will be responsible for returning the product(s) and shipping charges. Please click here for our return policy. If you have any questions, our contact information is below:

“I must tell you, it is always such a pleasure speaking with your company. Your service is excellent. Thank you.” —Ms. U.S.

“I appreciate your help and your customer service is phenomenal :)” —Ms. R.E.

“I love this product, and your customer service is awesome!” —Ms. C.M.

“Thank you for your reply. It is great to have a place to direct my questions and have them answered in a timely manner. Thanks again!” —Ms. J.S.

“Thank you for such fantastic service, you are a darl! Have a great day and thank you so much for answering my questions and helping. I’m just about at whits end so thank you again and I will definitely let you know how I go. Kind regards,” —Ms. D.H.

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“Wow, thanks for the great customer service!” —Ms. M.H.

“I’m massively impressed by how fast you executed my order. You should get a medal of HONOR for efficiency and and excellent customer service. I’m flat out amazed you do not waste any time. By this kind of service I will most likely be one of your happiest and satisfied customer. Thank you. Warmest regards,” —Mr. G.B.